Shipping policy
Shipping Policy
At Ezrielle, we believe beautiful pieces are worth the wait. Every order is carefully prepared to ensure it arrives in perfect condition.
Order Processing
Once your order is placed, our team begins preparing it with care.
- Processing Time: 1–3 business days
- Orders are processed Monday through Friday (excluding holidays).
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Time
After your order has been dispatched, estimated delivery is:
- United States: 4–7 business days
- Worldwide Shipping: Delivery may take slightly longer depending on your destination and local carrier services.
Please note that delivery times are estimates and may vary slightly during holidays or periods of high demand.
Tracking Your Order
As soon as your order ships, you'll receive an email containing your tracking number so you can follow your package every step of the way.
Shipping Address
Please ensure your shipping address is correct before completing your purchase. Once an order has been processed, we may be unable to make changes.
Delays
While we work hard to deliver every order on time, occasional delays caused by shipping carriers, weather conditions, or customs are outside of our control. We appreciate your patience and understanding.
Need Assistance?
If you have any questions about your order or shipping, our support team is always happy to help.
Email: ezrielle.pro@gmail.com